Affirmation: When I quickly and directly resolve an issue,
I feel less stressed and more peaceful.
This is the age of electronic
communications. On Longmire, one
of my favorite TV shows, Longmire's deputy checked the victim's phone for text
messages rather than for phone calls.
And, that was the correct method for finding out about the victim's
activity. It's so very easy to send a
text, an email or a tweet but it isn't necessarily the quickest way to
communicate with someone. One day my
grandson texted me from another room in our home to ask me a question. I thought he'd left without telling me and I
panicked but he hadn't. He's 13 at this
writing. If he continues along this
path, he may not make it to 14.
Recently, I've had several
situations that were making me a little anxious. In all cases I had emailed the person or the
company and had either not received an answer or I didn't get the answer I
wanted. The first issue was with amazon.com. I had bought a faucet for our
kitchen. The kitchen was being remodeled
and by the time the plumbers were ready to install the faucet, my return date
had passed. The faucet didn't fit. When I went online to return it, I got the
pop-up that it was too late to send it back.
I was quite annoyed and then I thought, "Just pick up the
phone." I had a quick conversation
with a very nice person and he waved the return date so I could send it
back. It was easy but if I hadn't made
the phone call, I'd still own that faucet.
I was on a roll now. I've become my Mom's financial
caretaker. She's always done an amazing
job with her resources but it had become too much for her. Her credit card bill came and I put it on the
shelf. For the first time in her life,
her next credit card bill came with a service charge on it. Oh my!
I was in trouble! It was quite a
penalty for a very small overdue balance.
I picked up the phone and spoke with a very nice young woman. I guessed she could immediately see the bill
had never been late before and she immediately took off the penalty fee. Whew!
It seems this is the lesson I
needed to learn at this time. Once I
began looking at different situations with an eye towards finding easier,
quicker resolutions, more and more opportunities kept presenting
themselves. I found with each episode
that came up if I acted immediately and directly rather than just mulling over
what to do, I was less stressed and more peaceful.
The faucet wasn't the only
remodeling snafu. We had hired a very
nice young man to be our contractor and he seemed quite efficient. At the beginning of the project he put
together some sort of computer notification system than showed us the exact
time of each part of the job and the exact cost of every single step. Over the next few weeks that program would
pop up almost daily with some sort of time change or even worse, some sort of
price increase. Needless to say I was
becoming more and more anxious every time I'd see an email with his company's
name on it. At first I found my stomach
would knot up and my head would begin to ache but then I changed my approach
and when something was changed, I'd call him and many times he'd relieve my
anxiety with a detailed explanation or he'd remove the extra fee because he'd
made a mistake. (I chose to believe it
was an error.) With that phone call came the ability for me to take deeper
breaths and relax about whatever was being presented.
Even with my family I've noticed
how often we now text or email one another rather than calling, although not as
readily as my grandson. All too often I
wasn't getting an answer to my questions or they were wondering why I hadn't
replied to their queries. Usually it was
because the emails got lost in the ether somewhere. But, with a simple phone call, whatever
question we had would be resolved, immediately.
